SHIPPING

EMAIL: CONTACTENORMOUS@GMAIL.COM

NOTICE: PLEASE KEEP IN MIND AFTER AN ORDER IS PLACED, WAIT TIMES FROM THE INITIAL PURCHASE TO DELIVERY MAY VARY DUE TO THE LOGISTICS OF PACKAGING AND SHIPPING YOUR PRODUCT.

‍

INTERNATIONAL SHIPPING - DUTIES AND TAXES

ALL ORDERS ARE SHIPPED FROM CANADA THEREFORE DUTIES AND TAXES ARE NOT INCLUDED IN THE PRICE OF THE GOODS THEREFORE WILL NOT BE INCLUDED IN THE OVERALL SHIPPING COSTS. INTERNATIONAL ORDERS WILL BE SUBJECT TO IMPORT DUTIES AND TAXES, WHICH ARE LEVIED ONCE YOUR PACKAGE REACHES YOUR COUNTRY. UNFORTUNATELY, THESE DUTIES DIFFER FROM COUNTRY TO COUNTRY THEREFORE WE ARE UNABLE TO DETERMINE WHAT THE CHARGES MIGHT BE.

FOR ADDITIONAL INFORMATION, YOU MAY WISH TO CONTACT YOUR LOCAL CUSTOMS OFFICE TO GET AN IDEA OF WHAT THESE CHARGES MAY BE BEFORE PLACING YOUR ORDER. PLEASE NOTE, THE TRANSIT TIME FOR INTERNATIONAL ORDERS IS TYPICALLY 10-14 BUSINESS DAYS.

‍

RETURNS & CHANGES

ALL SALES ARE FINAL. RETURNS ARE OFFERED ONLY FOR DAMAGED OR DEFECTIVE ITEMS. WE MUST BE ALERTED OF THE DAMAGES WITHIN 7 DAYS OF RECEIVING THE ITEM. DAMAGED OR DEFECTIVE ITEMS MUST BE UNWORN AND UNWASHED. IF YOU RECEIVE AN ITEM THAT IS DAMAGED OR DEFECTIVE, PLEASE TAKE A PICTURE OF THE DAMAGES AND EMAIL US WITHIN 7 DAYS OF RECEIPT AT EMAIL CONTACTENORMOUS@GMAIL.COM

WHEN WE RECEIVE YOUR EMAIL, WE WILL INVESTIGATE THE ISSUE AND ONCE RESOLVED, CONFIRM THE PROCESS VIA EMAIL. ONCE THE ITEM IS RECEIVED, WE WILL SHIP THE SAME ITEM IN EXCHANGE (IF AVAILABLE) OR ISSUE A REFUND IF NECESSARY, IF YOU WOULD RATHER RECEIVE A REFUND, PLEASE INCLUDE THAT REQUEST IN THE EMAIL THAT YOU SEND US. AT THIS TIME, DIE ENORMOUS DOES NOT PROCESS EXCHANGES OR RETURNS FOR ANY OTHER REASONS. ONLY RETURNS FOR DAMAGED OR DEFECTIVE ITEMS WILL BE AUTHORIZED.